Frequently Asked Questions

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Getting Started

How do I download DateForYou?

You can download DateForYou from the App Store (iOS) or Google Play Store (Android). Just search for "DateForYou" and install.

Do I need to sign up?

Yes, you need to create an account using your email. It takes just 30 seconds.

How do I start my first chat?

After signing up, tap "Start Chat" to be matched with someone. A conversation begins instantly.

Safety & Moderation

How does DateForYou keep me safe?

We use AI moderation, 3-strike warnings, and a robust reporting system. You can also block users instantly.

What if someone harasses me?

Use the Report button in the chat. Our team will review it within 24 hours and take action.

Can I block someone?

Yes. When blocking someone, you won't receive messages from them anymore.

Credits & Payment

How do credits work?

Each chat costs 1 credit. You get 10 free credits daily. Buy more credits with in-app purchases.

What's the Excellent Plan?

The Excellent Plan is $15/month and includes 200 credits, priority matching, and exclusive features.

Can I get a refund?

Refunds are handled through your app store (App Store or Google Play). Contact their support team.

Technical

Why am I having connection issues?

Check your internet connection. If issues persist, try uninstalling and reinstalling the app.

Does DateForYou work offline?

No, you need an active internet connection to use DateForYou.

How do I delete my account?

Go to Settings > Account > Delete Account. Your data will be permanently deleted within 30 days.

Still Have Questions?

Don't hesitate to reach out. Our team is here to help!

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